Last update: February 1, 2019
1. Fundamental Principles
1.1. Registry. To use the Services, you must first create an account (hereinafter, the «Account»). By doing so, you agree to provide us with accurate, complete and updated information via PayPal for your Account. We probably have to use this information to communicate with you, telephone number and email.
1.2. Maintain Security Protect your Account and make sure that others do not have access to your Account and password. You must notify us immediately in case of losses, robberies or unauthorized, real or suspected uses of your Account or password through WordPress that Mudblu will provide whenever needed. You are solely responsible for the activity that is carried out with your username of your account, different from the username of your Mudblu web designer. Mudblu is solely responsible for any act within our user within WordPress, different from your username for security reasons, of your page.
1.3. Over 13 years of age. The Services have not been designed for children under 13 years of age; therefore, they should not use them. By making use of the Services, you declare to be over 13 years of age. Likewise, if you are under 18 years of age, your parent or guardian must indicate your agreement with this Common Agreement and must sign it on your behalf (depending on the place of residence).
By using the Services, we collect the following information and use it exclusively for the purposes described below:
2.1. Information about the Account. This includes name, address, email address and phone number. We use this information in the way you would expect, such as to set up your Account or communicate with you.
2.2. Information about Third Party Accounts. If you use Third Party Services, such as social networks or photo sharing services, you may provide us with information about the Third Party Services account, such as your user name (we do not store passwords that you use to access Third Party Services). We transmit, and may store, the information related to that account only as necessary to provide the Services and exclusively in accordance with the terms and policies of the Third Party Services.
2.4. Communication with Us When you send us emails or other communications, such as customer service inquiries, with your designer we keep these communications and contents in order to resolve your queries or, in some other way, help you.
2.5. Public Comments on the Services. We keep the comments, the contributions to the debates or the messages that are sent to the users of the Services in order to provide the Services.
2.6. Files that You Send Us. When you use the Services, we store, process and transmit User Content (for example, photos) and information related to User Content (for example, photo location tags). We process and store such files and information in order to provide you with the Services, as described in our Terms of Services.
2.7. Information on Use. This includes information about your activity on the Services and your interaction with them, such as IP address, type of device or web browser, the web page you visited before entering our sites and the identifiers associated with the devices. . This information allows us to analyze the way in which the Services are accessed and used, and to keep track of the Services.
2.8. Information about the location. Your devices (depending on the configuration) can transmit information about the location to the Services. We use this information to personalize, improve and protect the Services. For example, we may use information about your location to determine your language preferences or tag the geographic location of a publication.
2.9. Cookies and Other Type of Technologies. We use this type of technology to perform certain actions, such as remembering your preferences, maintaining your security and promoting the Services.
3. Shared Use
By using the Services, we may share your information exclusively as described below:
3.1. Third Parties Authorized by You. You can grant third parties access to information about your End Users of the Services. For example, you may wish to integrate Your Sites with a third-party newsletter service that requires access to the email addresses that you collect from your End Users, in order for that newsletter service to send emails on your behalf and with your adress. Simply, remember that the use that third parties make of this information will be governed by the terms and privacy policies of third parties.
3.2. Compliance with the Law. We may disclose information to third parties in the event that we determine that such disclosure is reasonably necessary in order to comply with the law, protect our rights or prevent fraud or abuse of Mudblu or our users. Whenever we receive requests for information from law enforcement or national security agencies, we strongly believe in privacy and transparency. We analyze each application in detail and reject inaccurate, overly general or otherwise illegal requests. Whenever the law allows it, we send our users a notice that their information is being requested. The notice is provided so that you have the opportunity to reject such requests.
3.4. Commercial Transfers If we participate in a reorganization, merger, acquisition or sale of our assets, the information will be transferred as part of that agreement.
While no service is completely secure, we have a security team that is responsible for keeping your information secure. We make use of security measures, such as firewalls, to protect against intruders, create redundancies throughout the network (so that if one server stops working, another can cover it) and we test the networks to protect them against vulnerabilities . The information about payments is transmitted through HTTPS encryption and we have the certification.
We will keep your personal information for as long as it is necessary to provide the Services. You may request that your personal information be deleted at any time by deleting your Account. Everything except the domain or communicating with us at [email protected] Please note that there may be some delay in the removal of your personal information from our servers and backup copies, and that we may retain your personal information in order to comply with the law, protect our rights, resolve conflicts or enforce our agreements.
To modify or delete the personal information you provide, simply contact your designer. We will retain specific information as required by law or for necessary business purposes. Upon request, we will give you a copy of the personal information we keep. This request could generate a charge that will not exceed the charge prescribed by law.
Periodically, we may send you advertisements related to our services. We will also send you emails related to your Mudblu and Paypal transactions. Likewise, we will send you marketing or promotional communications; however, you may choose not to receive subsequent marketing or promotional communications, for which you must click on the indicated subscription cancellation link (or a similar phrase) included in such communications.
9. Information about the End User
9.3. Payment Information of the End Users. The payment information of the End Users may be processed through external Electronic Payment Processors together with those who integrate the Account, in accordance with the terms and policies of said Electronic Commerce Payment Processors. We will transmit the complete payment information about the End Users when they provide it for the first time or update it, so that we can transmit it to the Electronic Commerce Payment Processors that you accept to use. We do not collect or store payment information from End Users.
10. Protection of Privacy
10.1. Fulfillment. Mudblu complies with the EU and US Privacy Protection Framework. As established by the US Department of Commerce with regard to the collection, use and conservation of personal information that is transferred from the European Union to the United States.
10.2. Queries and Disputes. In case you want to ask any questions related to the certification of Privacy Protection, please contact [email protected] first and we will respond in 45 days. For all types of claims that can not be resolved directly, our attorneys are the independent organization responsible for reviewing and resolving claims related to compliance with Privacy Protection. Should our attorneys fail to resolve your query, they may be entitled to request a binding arbitration process under the Security Protection Principles. For the purposes of enforcing Privacy Protection, Mudblu is subject to the investigation and compliance authority of the US Federal Trade Commission.